Contact the assistance center of PRIVILEGE ASSISTANCE to inform your case and they give you the orientation and the necessary assistance.
You can also request assistance by sending an email to info@privilege-assistance.com with the detail above and the phones where the Holder can be located.
If the Beneficiary or a third person can not communicate with the Assistance Center, it will resort to the medical service closest to the place where it is, with the unavoidable obligation to notify the Central Assistance within 24 hours of the event .
Follow step by step the instructions issued by the PRIVILEGE ASSISTANCE Assistance Center to arrive at the solution as soon as possible of your case.
In case of loss of luggage follow the following instructions:
Immediately checked for lack of luggage, please contact the airline or responsible person inside the same area where the luggage arrives and request and complete the form P.I.R. (Property Irregularity Report).
Before leaving the Airport, contact the PRIVILEGE ASSISTANCE Assistance Center by phone to notify them of lost baggage and receive instructions from assistance personnel.
IMPORTANT POINTS TO TAKE INTO CONSIDERATION AT THE TIME OF YOUR TRIP
Prior to the trip we suggest that you inform yourself about the requirements that the country where you are going in order to have everything ready and up to date:
Visa
Passport
Vaccines
Permits to travel with minors.
Look for information on the climatic conditions of your destination country so that you can select the appropriate clothing for the trip.
If any of the travelers are taking any medication (s) carry enough medicines that require treatment or cover the time of travel.
Ask for information at the hotel where you are staying on unsafe areas where it is not advisable to go there to take precautions.
We suggest that you do not play risk sports if you are not prepared. Beware of any accident that could endanger your life and your vacations and enjoy your trip.
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